Computers systems access
In order to meet confidentiality and health information management standards, all students coming to our worksites will need a network account. Students in clinical settings will also require an eChart Account to access client or patient information.
The network is the health authority's internal information technology system. It provides access to applications such as the intranet (PHSA on Demand, usually called PODx), shared drives and desktop programs.
eChart is the go-to place for all client and patient information including lab and radiology results. The type of access provided is based on the student's role, responsibilities and relationship with the client or patient.
These accounts are automatically created by PHSA's User Access Services team. Accounts are generated once your placement has been confirmed through the Health Sciences Placement Network or HSPnet. We ask faculty advisors or placement coordinators to make sure student placements are confirmed at least four to six weeks before your start date.
Up to four weeks before your placement start date, you will receive, by email, a code and instructions from BC Clinical and Support Services on how to activate your network account. Clinical students will also receive, in a separate email, a temporary eChart password upon completion of eChart (Cerner) training modules.
For questions about Learning Hub, email firstname.lastname@example.org.
For questions about your eChart account, email Cerner.Support@phsa.ca.
For questions about your network account, please contact the PHSA Service Desk at 604-675-4299 or email@example.com.
If you are a placement coordinator and have questions about HSPnet, email firstname.lastname@example.org.
For general inquiries about student education at PHSA, email email@example.com.