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Student Orientation

Preparing for your placement at BC Mental Health & Substance Use Services will help make your experience a positive one.
About the site

PHSA orientation

All students will be required to complete the PHSA Online Orientation prior to attending any of the service areas on site.


Computer systems access

In order to meet confidentiality and health information management standards, as of July 1, 2013 all students coming to BCMHSUS worksites require individual computer user accounts. All students will need a Network Account to access relevant policies and information, and students in clinical settings will also require an eChart Account to access patient information.

There are exceptions to this process for students from post-secondary institutions that do not have student placement data available through the Health Sciences Placement Network (HSPnet). Exceptions include: medical students/residents/fellows and research trainees, as well as individual students coming to BCMHAS worksites from schools outside of British Columbia that are not affiliated with HSPnet. Students from these schools will need to work with their school faculty advisor and their designated supervisor at BC Mental Health & Addiction Services to arrange access to the computer systems required to fulfill the objectives of the practice education placement.

For students coming from HSPnet affiliated schools, their faculty advisors must initiate a placement request via HSPnet at least 4 – 6 weeks prior to the intended start date. Prior to placement start, students will receive by e-mail a code and instructions from Health Shared Services BC (HSSBC) on how to activate their Network Account. Clinical students will also receive, in a separate email, a temporary eChart password upon completion of eChart training modules and acknowledging the Terms of Use on the Provincial Health Services Authority (PHSA) Learning Hub.

To activate his/her account on the first practicum day (under supervision of a preceptor, field guide, or program instructor), the student will require access to a computer that is logged into the PHSA network. The student will then follow the instructions that were provided by HSSBC and use the activation code to receive his/her own temporary password for the Network and eChart if applicable.

Click here for a diagram that illustrates how the computer access provisioning process works.

For information about HSPnet check out Quick Reference Guides and Frequently Asked Questions.

Students granted access to BCMHAS / PHSA computer systems may only use computing services for purposes related to their practicum. In addition, you must abide by all organizational policies regarding computer use, and must pay particular attention to ensure that the confidentiality of patient information is maintained at all times. Speak to your on-site supervisor for more detailed information.


Telephone & cell phone use

BC Mental Health and Substance Use Services has a very strict guidelines regarding the use of electronic devices, recording devices and cell phones for both patients and staff. These polices are shared at Student Orientation.
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