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Contact BC Mental Health & Substance Use Services

Please note we are unable to give medical advice over the phone or via email. If you are in a crisis, visit our crisis support page. Have a question about our referral-only services? Get in touch using the contact information below.
Programs & services

We offer a wide variety of programs and services to help people with severe and complex mental health and substance use needs. Our Services describes all of our programs in detail.

If you have a specific question about a program or service listed, use the following contact information. 

Provincial integrated mental health and addiction programs

Red Fish Healing Centre for Mental Health and Addiction
Unit 8, 2745 Lougheed Highway
Coquitlam, BC V3C 4J2
Phone: 604-524-7100

Heartwood Centre for Women
4500 Oak Street
BC Women’s Hospital + Health Centre
Vancouver, B.C. V6H 3N1
Phone: 604-875-2424 ext.2032
Toll free (B.C. only): 1-888-300-3088 ext.2032

Rehabilitation and Recovery Program
2601 Lougheed Hwy
Coquitlam, B.C. V3C 4J2
Phone: 604-520-3610
Fax: 604-528-6525

Provincial mental health programs

BC Psychosis Program
UBC Hospital, Detwiller Pavilion
2255 Wesbrook Mall
Vancouver, B.C. V6T 2A1
Phone: 604-822-7546

Provincial addiction programs

Provincial Substance Use Beds for Adults — Administration
4949 Heather Street
Vancouver, B.C. V5Z 3L7
Phone: 604-829-8657

Court-referred mental health assessment and treatment

Forensic Psychiatric Hospital
70 Colony Farm Road
Coquitlam, B.C. V3C 5X9
Phone: 604-524-7700

Kamloops Forensic Regional Clinic
Suite 5, 1315 Summit Drive
Kamloops, B.C. V2C 5R9
Phone: 250-377-2660

Kelowna Forensic Regional Clinic
115A - 1835 Gordon Drive
Kelowna, B.C. V1Y 3H4
Phone: 778-940-2100

Prince George Forensic Regional Clinic
2nd Floor, 1584 - 7th Avenue
Prince George, B.C. V2L 3P4
Phone: 250-561-8060

Surrey / Fraser Valley Forensic Regional Clinic
10022 King George Boulevard
Surrey, B.C. V3T 2W4
Phone: 604-529-3300

Vancouver Forensic Regional Clinic
300 - 307 West Broadway
Vancouver, B.C. V5Y 1P8
Phone: 604-529-3350

Nanaimo Forensic Regional Clinic
101 - 190 Wallace Street
Nanaimo, B.C.  V9R 5B1
Phone: 250-739-5000

Victoria Forensic Regional Clinic
2840 Nanaimo Street
Victoria, B.C. V8T 4W9
Phone: 250-213-4500

Health services for people in custody 

Correctional Health Services Administration
4949 Heather Street
Vancouver, B.C. V5Z 3L7
Phone: 604-829-8657

Visit the Correctional Health Services page for a list of B.C.'s provincial correctional centres.

Research institute

BC Mental Health and Substance Use Services Research Institute
Translational Research Building
3rd Floor, 938 West 28th Avenue
Vancouver, B.C. V5Z 4H4
Phone: 604-875-3599
Fax: 604-875-3871

If you have a question about our research, visit the Our Research page. 

If you are interested in completing a research study, please visit PHSA Research Administration and Services for more information.

Can’t find what you’re looking for?

Email us at

Referral questions
Most of our programs require a referral from a health care professional or case manager.

If you are interested in receiving treatment with us, contact your health professional.

If you have a question about the status of a referral package you have submitted, contact your health authority liaison directly. If you are not sure what health authority you are a part of, visit the Government of BC website. 

Email us for any questions about the referral process or status of a referral for Cedars at Cobble Hill or Phoenix Society.

If you are currently using our services but would like to access another program, please speak with your case manager for more information. 

Can’t find what you’re looking for?

Email us at
Our communications team is dedicated to providing a timely response to all media inquiries about our programs and services, mental health and substance use issues and more. 

A PHSA communications team member is available during the day, after-hours and on the weekends to help coordinate interviews with appropriate spokespeople and to provide accurate information as quickly as possible.

Please contact us as follows:

During business hours 

Ben Hadaway
Manager, Communications & Stakeholder Engagement
BC Mental Health and Substance Use Services
Phone: 604-816-2143
Monday–Friday, 8:30 a.m. to 5 p.m.

After hours and weekends

PHSA media line: 778-867-7472

If you are leaving a message, please remember to include your name, media outlet, the nature of your request and detailed contact information.

Learn more

Visit our Media Room page.

Can’t find what you’re looking for?

Email us at
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