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Virtual Health Services

“eHealth is the use of information and communication technologies (ICT) for health.” - World Health Organization
eHealth models such as virtual care, telehealth and clinical and systems transformation (CST) provide important opportunities to reach British Columbians with complex needs, including mental health and substance use issues, who may not have access to traditional care. 

A provincial strategy is required to ensure individuals across the province have access to evidence-based care no matter their location.

BCMHSUS will lead the development of eHealth services and online tools and resources (e.g. online cognitive behavioural therapy) to meet the needs of adults with complex needs, including mental health and substance use issues, across BC. eHealth strategies will provide services to clients, support knowledge exchange across BC and improve the health literacy of British Columbians.

Bounce Back 

Bounce Back is an eHealth service operated by the Canadian Mental Health Association and funded by BC Mental Health and Substance Use Services. 

Bounce Back® is a free skill-building program designed to help individuals (aged 15+) experiencing mild to moderate depression or anxiety and improve their mental health. Participants can learn skills to help combat unhelpful thinking, manage worry and anxiety, and become more active and assertive.

Bounce Back® offers three forms of help:
  • Bounce Back® Coaching 
  • The Bounce Back® Today video
  • Bounce Back Online®
Available for free across BC, Bounce Back® has been shown to help reduce symptoms of depression and anxiety by half, and over 90% say they would recommend it to a friend or family member.

The Bounce Back® approach is based on cognitive behavioural therapy (CBT). CBT is recognized as one of the most effective ways of helping build well-being and resiliency. CBT has also been shown to be just as effective as medication for treating depression and anxiety disorders.
SOURCE: Virtual Health Services ( )
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