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Provincial Crisis Lines

The Provincial Crisis Lines Network provides short-term emotional support and intervention by phone for people throughout British Columbia who are in crisis or contemplating suicide.

Who can use the Provincial Crisis Lines?

The network of crisis line services is for anyone in B.C. experiencing suicidal thoughts, mental health issues or a substance use challenge.

Our crisis line workers are empathic, active listeners and partners. They use crisis and suicide assessment and intervention methods based on today's best practices.

Two crisis lines offer immediate, 24-hour access to services for anyone in the province considering suicide or those with mental health or substance use challenges.

  • 1800SUICIDE (1-800-784-2433) is for individuals considering suicide, or for those who are concerned about someone who may be at risk of suicide.
  • 310Mental Health Support (310-6789) is a crisis line that provides emotional support, information and resources specific to mental health and substance use disorders.

In collaboration with a number of crisis line providers, we are working to expand these services to include chat and text. Offering different ways of connecting to the crisis line can reduce the barriers and stigma that many people with mental health and substance use issues face when getting help.

Partners in care

BC Mental Health and Substance Use Services provides leadership, expertise, and oversight to a number of specialized provincial programs that are delivered by carefully selected contractors. The Provincial Crisis Lines are supported by BC Mental Health and Substance Use Services and the Ministry of Health. The service is overseen by the Crisis Line Association of British Columbia.

SOURCE: Provincial Crisis Lines ( )
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