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Get Involved

Use your voice to help improve healthcare and research at BCMHSUS.

From our healthcare services to our research institute, we are committed to incorporating the patient voice in everything we do. As patients, clients and families, you are the experts of your own experiences and are valuable partners to help improve our services, programs, projects and policies.

The BCMHSUS Patient and Family Partner Network is a provincial network of people across BC with lived experience of mental health, substance use, forensic services and/or incarceration. Network members will work in partnership with staff, physicians, and researchers to improve healthcare at BCMHSUS.

Patient and Family Partners are screened, trained, and supported to participate in a wide range of engagement initiatives to help make decisions about BCMHSUS services, programs, projects, and policies. 

What will patient and family partners do?

Patient and family partners will participate in engagement opportunities to help design, plan and deliver services, programs, and policies at BCMHSUS.

Engagement may look like:

  • Participating on working groups and committees
  • Delivering training to new healthcare providers and leaders by sharing your story
  • Interviewing new staff to ensure we are hiring the right people to serve patients and families
  • Reviewing policies, resources and handbooks to give feedback
  • Participating in focus groups or one-on-one conversations

Why become a patient and family partner?

Patient and family partners of BCMHSUS will:

  • Receive training, education, and support to build skills
  • Share experiences, knowledge, and ideas on how to improve healthcare and research at BCMHSUS
  • Connect with other patients and families who want to make change

Who can be a patient and family partner?

Any person living in British Columbia with lived or living experience of concurrent mental health and substance use, forensics, and incarceration is invited to join the network to help healthcare leaders and providers design a better way forward, together. This includes:

  • Past and current patients/clients of Burnaby Centre for Mental Health and Addiction, Heartwood Centre for Women, Forensic Psychiatric Services, and Correctional Health Services
  • Families and friends of past and current patients/clients
  • People with lived or living experience of concurrent mental health and substance use challenges
  • People with lived or living experience of incarceration at a BC Correctional Facility
Join the Network!

If you are an interested in becoming a Patient and Family Partner, contact or call Lizzy Matzinger (Coordinator, Patient Experience and Community Engagement) at 604-202-2256.

SOURCE: Get Involved ( )
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