This report focuses on how BC's health system manages access to the highest level of care available for adults with mental health and/or substance use issues. BC Mental Health & Substance Use Services is leading the provincial response to the report on behalf of the Ministry of Health.
The report notes that the health authorities have some good practices, but says more is needed to ensure that people with serious mental health and/or substance use problems can access the care they need.
The report outlines ten recommendations focused on:
- Enhancing Ministry of Health (MoH) stewardship of adult tertiary care
- Enhancing planning to meet patient needs
- Enhancing management of access and flow
- Enhancing public performance reporting.
BC Mental Health & Substance Use Services is leading the work to bring the regional health authorities and the First Nations Health Authority (FNHA) together to address the ten recommendations by 2019.
BC Mental Health & Substance Use Services, in collaboration with the provincial steering committee, has completed the response to the Auditor General's Report. An advisory group with representatives from the Ministry of Health, regional health authorities, FNHA and people with lived experience produced the following documents:
- Tertiary care framework
- Tertiary care standards
- Provincial waitlist and flow standards
- Performance measurement framework
- Framework for clients with multiple and complex needs