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Vision, Mission and Values

Our vision, mission and values are aligned with those of the Provincial Health Services Authority: to provide province-wide solutions and better health for all British Columbians.

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We are a Provincial Health Services Authority program as well as an academic health sciences organization affiliated with the University of British Columbia and Simon Fraser University. BC Mental Health and Substance Use Services contributes to the shared goal of improving British Columbians' health by doing the following:

  • Delivering quality health services
  • Coordinating and setting standards for selected province-wide specialized services
  • Leading system-wide improvements and creating province-wide partnerships
  • Implementing population and public health initiatives
  • Advancing research and applying it to improve patient care, decision making and planning
  • Creating a learning culture by promoting the development of health care professionals through a commitment to excellence in education and training

Our shared mission, vision and values focus and inspire our work.


Provincial health results through caring, leading and learning together.


Province-wide solutions for excellence in health, every time.


Respect people

We treat people as individuals with unique beliefs, values, lived experiences and cultural norms. We value diversity and seek, listen to and respond to suggestions for improvement. Patients, clients and families are at the centre of all we do.

Be compassionate 

Whether it's caring for a patient, client, family member or colleague, being compassionate is fundamental to the work we do. We care about the health and well-being of one another and those we serve. We believe that simple acts of kindness matter.

Dare to innovate

As an academic health sciences organization, we achieve excellence through knowledge and innovation. We believe in daring to innovate in all areas of our work to provide the best care for patients and families. We encourage one another to be lifelong learners. We learn from the experiences of patients and families and value their ideas.

Cultivate partnerships

Our provincial scope means we foster partnerships wherever possible to improve health outcomes. We collaborate with each other, those we serve, and regional, provincial, national and international colleagues. We believe cultivating partnerships also means supporting patients, clients and their families to make the health care decisions that are right for them.  

Serve with purpose

Our shared drive to make meaningful improvements in care helps to guide our services. We find joy through serving others. We believe that making a profound difference in the lives of others is our legacy.

SOURCE: Vision, Mission and Values ( )
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